QUALITY HOTEL NOAH’S ON THE BEACH PRIVACY POLICY
Quality Hotel NOAH’S On the Beach has adopted and is bound by the National Privacy Principles set out in Schedule 3 of the Australian Privacy Act 1988 (the Act). This document sets out Quality Hotel NOAH’S On the Beach Privacy Policy (privacy policy) effective from June 2018 which we trust will answer your questions regarding how we respect and treat the information you provide to us.
Collection Of Personal Information
There are two categories of information we collect:
General Information: General Information is anonymous data that we use to analyse trends, gather broad demographic information for general use and to help us understand your needs and wants so we can improve the quality of your stay with us. General information includes the number of room nights booked and used, guest's gender, age, where guests are from, room rate, etc.
Personal Information: Personal Information is any information that personally identifies you. When you either make a reservation or just check in to one of our luxury hotels or resorts, we may ask you for personal details such as your name, home address, work telephone number and how the account will be settled. We may also obtain from you credit card details, whether you have any room preferences, disabilities or other
lifestyle information. While staying with us, we may record the number of times you have stayed, telephone numbers dialled, movies watched, room service ordered and other details you supply to us. Personal Information may also be collected from information you provide to us if you enter a competition run by or on behalf of Quality Hotel NOAH’S On the Beach or you reply to a survey conducted by or on behalf of Quality Hotel NOAH’S On the Beach.
We may also collect certain Personal Information if the law requires us to collect it or receive it from other sources.
Sensitive Information
From time to time we may collect or receive information or an opinion about your origin, membership, criminal record or health. This type of information is known as sensitive information. Where sensitive information is concerned, Quality Hotel NOAH’S On the Beach takes greater precautions as to who has access to it and what they use it for. Generally speaking, except as stated in this privacy policy, sensitive information will not be used or disclosed for a purpose other than the purpose for which it was collected without your consent. Where we collect sensitive information from you, we will disclose to you the reason for seeking it. If we are to disclose it to an entity outside Quality Hotel NOAH’S On the Beach (including its associated companies and security contractors), we will seek your consent. However, we may disclose sensitive information to the police or where required by law, without your consent.
Consequences of not providing Personal Information
If you do not provide us with Personal Information that we consider essential or necessary, we regret the inconvenience, but may have no choice other than to decline your reservation, function booking, or entry into a competition.
Anonymity
If you wish to stay in one of our luxury hotels or resorts on an anonymous basis, we may be able to accommodate your request, but we do not guarantee it. If we do accept your stay with us on an anonymous basis, you will not be able to make a booking in advance, you will need to pay for your accommodation at the time you check-in, and leave with us an amount of money we specify as a security bond (which will be refunded to you on your departure if your room is left in order and you have paid for all services or facilities provided to you or requested by you during your stay).
Primary purpose for which Quality Hotel NOAH’S On the Beach Collects information
Some of the information that we ask for is essential such as your name and billing details. These are used so we can contact you during your stay for reasons such as security, transferring incoming calls to you, letting you know if a facsimile arrives, if a visitor is waiting for you in the lobby, and so we can ensure we are paid for goods or services provided to you or requested by you.
If you make a reservation, we may also request your contact details, credit card details or the like. This information could be used to pay a deposit, for a security bond and so we can identify you when you check-in.
If you supply lifestyle information it may be used for two primary purposes. The first helps us to try and meet or exceed your expectations. For example, if we know which room you prefer or that you would like connecting rooms when you check-in to one of our hotels, we can hopefully provide you with the room and facilities you prefer.
The second is to make your stay as comfortable as possible by giving you peace of mind. For example, by providing us with information regarding a disability, our friendly staff can take this into consideration when selecting your room. This information may also be used by our staff, contractors or emergency services in the event of an emergency to assist with your wellbeing.
Secondary purpose for which Quality Hotel NOAH’S On the Beach collects information Although we may use Personal Information while you are staying with us for the purposes described above, we may also use Personal Information for other purposes.
We may use your Personal Information to update you on news, events, and special deals or if we believe we have something to offer you which may be of interest. This will usually be done via a mail out, however, if you have supplied an e-mail address or registered for enewsletter, you may be contacted by e-mail. From time to time, we may also call you regarding this.
Personal Information may also be used if we need to contact you in relation to matters that arose from your stay with us.
Who information is disclosed to and why
We may share General Information with our partners, associated companies, advertisers, government agencies, travel agencies or the media. If you have made a reservation (or have stayed) at one of our hotels, we may disclose your name and date of your reservation (or stay) to our partners, associated companies, advertisers, government agencies, travel agencies, the media or publish such information in our employee newsletters or promotion and marketing materials.
Other than as stated in this policy, we will not share your Personal Information with a third party outside of
government agencies or the Quality Hotel NOAH’S On the Beach (and its associated companies) unless a third party, such as a contractor, needs to know the relevant Personally Identifiable Information in order to perform their duties. If we do intend to disclose such information, we will try to either let you know at the time we collect it, or seek your consent.
You have the right to take your name off Quality Hotel NOAH’S On the Beach’s mailing lists at any time without charge. You may apply to add your name to a mailing list at any time should you desire.
We may send you information on behalf of our advertisers and partners. We will not give them your Personal Information without your express permission unless the advertisers are also Quality Hotel NOAH’S On the Beach associate companies bound by this or a similar privacy policy.
If we have provided credit to you or you do not pay your account on time, or you act in an unlawful manner, we may provide this information to credit reporting agencies, government agencies, other hotels in the area or hotel association bodies. We may also use the information for recover action against you.
Except as stated in this privacy policy, we will not disseminate any Personal Information about you outside of Quality Hotel NOAH’S On the Beach (and its associate companies) without you consent unless we believe it is necessary:
· because it is required or authorised by law;
· to provide you with a service which you have requested;
· to assist a law enforcement agency or agency responsible for national security in the performance of its functions;
· to protect our rights or property or those of any member of the public; or
· to lessen a serious threat to a person's health or safety.
We may retain the content of any document (including electronic documents such as e-mails and other similar forms of communication) that you send to us. Any Personal Information contained within those documents will only be used or disclosed in the ways set out in this privacy policy.
If Quality Hotel NOAH’S On the Beach or any of its associated companies becomes aware of, or suspects any unlawful activity taking place, it may instigate an investigation and/or report its findings or suspicions to the police or other relevant enforcement agency.
Contracting out services involving the disclosing of personal information
Quality Hotel NOAH’S On the Beach may contract out certain services from time to time. The types of services Quality Hotel NOAH’S On the Beach may contract out include:
· Security;
· Laundry (including dry cleaning);
· IT;
· Marketing;
· Promotions (including mail outs); and
· Maintenance.
In order for our contractors to perform their duties, it may be necessary for them to have access to Personal Information, or in carrying out their duties they may be able to access Personal Information.
Where Quality Hotel NOAH’S On the Beach is contracting with a company who may receive or have access to Personal Information, it will make reasonable efforts to keep your information secure by contracting with companies who have either:
· adopted or are bound by the National Privacy Principles under the Act;
· implemented a privacy policy acceptable to us; or
· included in their contract for services:
· clauses setting out obligations on how to treat Personal Information;
· clauses stating the reasons for having access to the Personal Information;
· clauses setting out the primary purpose of collecting Personal Information;
· clauses regarding confidentiality to prevent disclosure of Personal Information to third parties;
· clauses stating the purpose for which they may use the Personal Information;
· clauses setting out how they will keep the information secure from unauthorised access, modification, use or disclosure;
· positive obligations on them to take measures to prevent the loss and misuse of information;
· procedures to enable us to meet obligations of disclosure;
· procedures whereby we may audit the information the contractor holds; and
· procedures to keep Personal Information held by both parties up to date.
Requests for access to personal information
We understand that you may like to know what Personal Information we hold about you or the type of such information we hold. We are happy to assist you with your request (subject to exceptions where relevant), but before we do, we may require that you prove your identity to us. When you make a request in person, we may require you produce some form of photo identification such as a passport or an Australian drivers licence. Where you make a request by other means, we may request you supply us with particulars so we can check them with our files and satisfy ourselves as to your identity.
We may require that a request be made in writing. We have adopted this policy so there can be no confusion as to what information is sought, who it was sought by, and when it was sought. This allows us to create an audit trail of how the request has been handled. Where a request is made, any correspondence or application may be kept and added to your Personal Information.
How we respond to your request will depend on a number of factors including:
· the sort of information you seek to have access to;
· the way you made the request (in person, facsimile, e-mail, mail etc);
· where the information you have requested is stored or located;
· how the information is stored;
· the technology that has access to the information (some information can only be accessed from a system operating at a specific property); and
· any exceptions to disclosure that may apply to the information sought.
Ways in which we give you access to information include:
· allowing you to inspect some or all of the information we hold about you;]
· providing copies of the information requested;
· allowing you to take notes about the contents of our records;
· where data exists only in electronic form, we may provide you with printouts or give you access to one of our computers to review it yourself;
· allowing you to view the information before someone who can explain its contents;
· faxing or e-mailing the information requested;
· providing you with either an oral or written summary of the information requested; or
· using any other appropriate method to give you access to the information requested.
· When giving you access to Personal Information, we may also try to accommodate other considerations such as any disabilities you may have, your level of understanding, and English or literacy skills.
If we are unsure of exactly what Personal Information you are seeking, we may ask you whether you want access to all the Personal Information we hold or just a part of it.
We will not charge you for making a request to access Personal Information held by us. We may, however, charge you for the cost of making the Personal Information available to you. The cost of making information available to you will depend on the information sought; however, if you request an estimate of the likely cost, we will make reasonable efforts to provide you with one prior to us incurring further expense. Although we will do our best, we cannot guarantee that our estimate will be accurate and the true cost may be substantially greater than our estimate. Where the true cost is greater than the estimate, you may still be required to pay the true cost prior to us giving you access to the Personal Information.
Where we deny or refuse access to Personal Information, we will provide you with written reasons. Where we refuse to give you access to Personal Information but provide you with a summary of that Personal Information where it would reveal a formula or the fine details of an evaluative process if it involves commercially sensitive business decisions we will also provide you with written reasons for our decision.
We may consider using an intermediary to allow limited access to Personal Information that would otherwise be denied to you under one of the permitted exceptions. If it is decided to use an intermediary, you will be liable to pay the intermediaries' fees and expenses.
Correction of information
At Quality Hotel NOAH’S On the Beach, we know that nothing remains the same, which is why we are always looking for ways in which to make your stay more pleasurable. If at any time you wish to update any of the Personally Identifiable Information you have provided to us (or add some information you haven't provided before), you can do it five ways:
· via our web site at www.noahsonthebeach.com.au;
· Phone the hotel on +61-2 49295181;
· Fax Reservations on +61-2 49265208;
· E-mail to reservations@noahsonthebeach.com.au; or
· Regular Mail to:
Reservations
Quality Hotel NOAH’S On the Beach
29 Zaara Street
Newcastle NSW 2300
Australia
Although it is not always possible to remove or modify information (including Personal Information) in our databases, we will make reasonable efforts to do so. If we have provided the information to third parties (as discussed above and subject to this privacy policy) we are sorry, but we will not ask and cannot force the third party to also delete or change the information.
How Quality Hotel NOAH’S On the Beach stores and secures information
Quality Hotel NOAH’S On the Beach has taken reasonable precautions to protect the security of your Personal Information which it collects. These include protection of passwords using industry standard encryption, provisions to preserve the security of the information stored on computers or in offices or archives and to prevent unauthorised access, modification, use or disclosure, and back-up systems to prevent accidental or malicious loss of data or information.
Unfortunately, there's always a risk involved in storing information. Although we will try to take reasonable precautions, we cannot guarantee Personal Information will not be stolen or used without permission. To the extent permitted by law, we will not be responsible for any unauthorised access disclosure or use of your Personal Information.
If you suspect that someone has Personal Information that we have collected and you don't want them to have it, please let the General Manager know immediately.
A few of our employees and contractors will have access to your Personal Information to a level that is necessary to enable them to perform their jobs. They are obliged to respect the confidentiality of any Personal Information held by us.
What we mean by Quality Hotel NOAH’S On the Beach
By Quality Hotel NOAH’S On the Beach, we mean the owners and operators of the hotel.
Information transferred overseas
Our contractors may access Personal Information from overseas, as may your travel agent. Our contractors are bound to privacy principles as set out in this policy. We will minimise the amount of Personal Information we will provide to your travel agent, however, you should be aware of the type of information you give to your travel agent when they make a booking and the type of information they may seek from us. Travel agents will also have limited access to our central reservations system which may store Personal Information.
Identifiers
At Quality Hotel NOAH’S On the Beach we want to treat you as a person not a number. If you have provided us with information which the Australian Commonwealth government has assigned to you (such as a tax file number or Medicare number), we will not use these identifiers to also identify you.
Where we are provided with Australian Commonwealth identifiers, we will not disclose this information to third parties except as set out in this privacy policy or as required by Australian law.
Destruction and de-identifying information
Quality Hotel NOAH’S On the Beach understands that in this ever changing world, what is relevant today may not be tomorrow. Where Personal Information is clearly no longer required, Quality Hotel NOAH’S On the Beach will attend to either destroying or de-identifying the Personal Information.
Where Personal Information exists as a 'hard' copy, Quality Hotel NOAH’S On the Beach will destroy this information by document shredding, pulping or disintegration. If an agency is utilised to complete the destruction of the documents in a secure fashion, they will provide Quality Hotel NOAH’S On the Beach with a certificate to that effect.
Where information is de-identified, it will be done in a manner whereby the removal of the Personal Information is permanent and can no longer be matched to re-establish your identity.
Acceptance of our privacy policy
By making a booking, staying with us or using our services and not providing us with a written objection, you agree to our using Personal Information in accordance with our privacy policy. If at any time you do not agree to our privacy policy, please immediately advise us in writing. Quality Hotel NOAH’S On the Beach reviews its privacy policy periodically and reserves the right, at its discretion, to modify or remove portions of this privacy policy at any time subject to any applicable law. You should review this policy every time you stay with us or each time you visit our web site at
www.noahsonthebeach.com.au so that you are up to date with any changes to this privacy policy. This version of the
policy is effective from June 2018.
Notification of changes to this privacy policy
If we decide to change our privacy policy, we will post those changes on our web site www.noahsonthebeach.com.au so you are always aware of how we treat Personal Information. If at any point we decide to use Personal Information in a manner different from that stated in our privacy policy in force as at the later of June 2018 and the time that information was provided by you, we will notify you by letter or e-mail sent to your last known address. If you do not agree with the different way we intend to use the Personal Information, you may ask in writing that we delete your details from our databases or not use it in that different way. If you do not, you will be deemed to have consented to the use of your Personal Information in the changed manner.
Questions or comments regarding our privacy policy
Questions or comments regarding this privacy policy should be directed in the first instance to the General Manager at Quality Hotel NOAH’S On the Beach by writing to us at the following address:
Quality Hotel NOAH’S On the Beach
29 Zaara Street
Newcastle NSW 2300
Australia
Phone: 61 2 49295181
Fax: 61 2 49265208
Application of Act, Complaints
This policy and our actions are subject to the Act and any other applicable laws. If you feel that Quality Hotel NOAH’S On the Beach has not treated your Personal Information in accordance with either our privacy policy or the Privacy Act 1988, we invite you to contact us by directing your complaint to the General Manager at Quality Hotel NOAH’S On the Beach by writing to us at the above address.
If after consultation with our General Manager you wish to take the matter further, you may contact the Office of the Privacy Commissioner on 1300 363 992 or by mail to:
Director of Compliance
Office of the Federal Privacy Commissioner
GPO Box 5218
SYDNEY NSW 1042
Additional Privacy Information
If you are interested in obtaining additional information on privacy, you can visit the Australian Federal Privacy Commissioner's website at www.privacy.gov.au.
GDPR DATA PRIVACY POLICY UPDATE 30 MAY 2018
We are delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of Quality Hotel NOAH’S On the Beach. The use of the Internet pages of Quality Hotel NOAH’S On the Beach is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.
The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to Quality Hotel NOAH’S On the Beach. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.
As the controller, Quality Hotel NOAH’S On the Beach has implemented numerous technical and organisational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.
1. Definitions
The data protection declaration of Quality Hotel NOAH’S On the Beach is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.
In this data protection declaration, we use, inter alia, the following terms:
a) Personal data
Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
b) Data subject
Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.
c) Processing
Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.
e) Profiling
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
f) Pseudonymisation
Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
g) Controller or controller responsible for the processing
Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
h) Processor
Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
i) Recipient
Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.
j) Third party
Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
k) Consent
Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
2. Name and Address of the controller
Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:
Quality Hotel NOAH’S On the Beach
29 Zaara Street
Newcastle NSW 2300
Email: reservations@noahsonthebeach.com.au
Website: https://www.noahsonthebeach.com.au
3. Cookies
The Internet pages of Quality Hotel NOAH’S On the Beach use cookies. Cookies are text files that are stored in a computer system via an Internet browser.
Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the dats subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.
Through the use of cookies, Quality Hotel NOAH’S On the Beach can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.
By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user's computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.
The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.
4. Collection of general data and information
The website of Quality Hotel NOAH’S On the Beach collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be
(1) the browser types and versions used,
(2) the operating system used by the accessing system,
(3) the website from which an accessing system reaches our website (so-called referrers),
(4) the sub-websites,
(5) the date and time of access to the Internet site,
(6) an Internet protocol address (IP address),
(7) the Internet service provider of the accessing system, and
(8) any other similar data and information that may be used in the event of attacks on our information
technology systems.
When using these general data and information, Quality Hotel NOAH’S On the Beach does not draw any conclusions about the data subject. Rather, this information is needed to
(1) deliver the content of our website correctly,
(2) optimize the content of our website as well as its advertisement,
(3) ensure the long-term viability of our information technology systems and website technology, and
(4) provide law enforcement authorities with the information necessary for criminal prosecution in
case of a cyber-attack. Therefore, Quality Hotel NOAH’S On the Beach analyses anonymously
collected data and information statistically, with the aim of increasing the data protection and data
security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a
data subject.
5. Registration on our website
The data subject has the possibility to register on the website of the controller with the indication of personal data. Which personal data are transmitted to the controller is determined by the respective input mask used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller, and for his own purposes. The controller may request transfer to one or more processors (e.g. a parcel service) that also uses personal data for an internal purpose which is attributable to the controller.
By registering on the website of the controller, the IP address—assigned by the Internet service provider (ISP) and used by the data subject—date, and time of the registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services, and, if necessary, to make it possible to investigate committed offenses. Insofar, the storage of this data is necessary to secure the controller. This data is not passed on to third parties unless there is a statutory obligation to pass on the data, or if the transfer serves the aim of criminal prosecution.
The registration of the data subject, with the voluntary indication of personal data, is intended to enable the controller to offer the data subject contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the personal data specified during the registration at any time, or to have them completely deleted from the data stock of the controller.
The data controller shall, at any time, provide information upon request to each data subject as to what personal data are stored about the data subject. In addition, the data controller shall correct or erase personal data at the request or indication of the data subject, insofar as there are no statutory storage obligations. The entirety of the controller’s employees is available to the data subject in this respect as contact persons.
6. Contact possibility via the website
The website of Quality Hotel NOAH’S On the Beach contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.
7. Comments function in the blog on the website
Quality Hotel NOAH’S On the Beach offers users the possibility to leave individual comments on individual blog contributions on a blog, which is on the website of the controller. A blog is a web-based, publicly-accessible portal, through which one or more people called bloggers or web-bloggers may post articles or write down thoughts in so-called blogposts. Blogposts may usually be commented by third parties.
If a data subject leaves a comment on the blog published on this website, the comments made by the data subject are also stored and published, as well as information on the date of the commentary and on the user's (pseudonym) chosen by the data subject. In addition, the IP address assigned by the Internet service provider (ISP) to the data subject is also logged. This storage of the IP address takes place for security reasons, and in case the data subject violates the rights of third parties, or posts illegal content through a given comment. The storage of these personal data is, therefore, in the own interest of the data controller, so that he can exculpate in the event of an infringement. This collected personal data will not be passed to third parties, unless such a transfer is required by law or serves the aim of the defense of the data controller.
8. Routine erasure and blocking of personal data
The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.
If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.
9. Rights of the data subject
a) Right of confirmation
Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact any employee of the controller.
b) Right of access
Each data subject shall have the right granted by the European legislator to obtain from the controller free information
about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:
· the purposes of the processing;
· the categories of personal data concerned;
· the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
· where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
· the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
· the existence of the right to lodge a complaint with a supervisory authority;
· where the personal data are not collected from the data subject, any available information as to their source;
· the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the
GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.
Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, the data subject shall have the right to be informed of
the appropriate safeguards relating to the transfer.
If a data subject wishes to avail himself of this right of access, he or she may, at any time, contact any employee of the controller.
c) Right to rectification
Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact any employee of the controller.
d) Right to erasure (Right to be forgotten)
Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:
The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
The personal data have been unlawfully processed.
The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.
If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by Quality Hotel NOAH’S On the Beach, he or she may, at any time, contact any employee of the controller.
An employee of Quality Hotel NOAH’S On the Beach shall promptly ensure that the erasure request is complied with immediately.
Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. An employee of Quality Hotel NOAH’S On the Beach will arrange the necessary measures in individual cases.
e) Right of restriction of processing
Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:
· The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the
· accuracy of the personal data.
· The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.
· The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
· The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.
· If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by Quality Hotel NOAH’S On the Beach, he or she may at any time contact any employee of the controller. The employee of Quality Hotel NOAH’S On the Beach will arrange the restriction of the processing.
f) Right to data portability
Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.
In order to assert the right to data portability, the data subject may at any time contact an employee of Quality Hotel NOAH’S On the Beach
g) Right to object
Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.
Quality Hotel NOAH’S On the Beach shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.
If Quality Hotel NOAH’S On the Beach processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to Quality Hotel NOAH’S On the Beach to the processing for direct marketing purposes, the Quality Hotel NOAH’S On the Beach will no longer process the personal data for these purposes.
In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by Quality Hotel NOAH’S On the Beach for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
In order to exercise the right to object, the data subject may contact any employee of Quality Hotel NOAH’S On the Beach. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.
h) Automated individual decision-making, including profiling
Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision
(1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data
controller, or
(2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or
(3) is not based on the data subject's explicit consent.
If the decision
(1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or
(2) it is based on the data subject's explicit consent, Quality Hotel NOAH’S On the Beach shall implement
suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.
If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact an employee of Quality Hotel NOAH’S On the Beach Hotels.
i) Right to withdraw data protection consent
Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.
If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact an employee of Quality Hotel NOAH’S On the Beach.
10. Data protection provisions about the application and use of Facebook
On this website, the controller has integrated components of the enterprise Facebook. Facebook is a social network. A social network is a place for social meetings on the Internet, an online community, which usually allows users to communicate with each other and interact in a virtual space. A social network may serve as a platform for the exchange of opinions and experiences, or enable the Internet community to provide personal or business-related information. Facebook allows social network users to include the creation of private profiles, upload photos, and network through friend requests.
The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, United States. If a person lives outside of the United States or Canada, the controller is the Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
With each call-up to one of the individual pages of this Internet website, which is operated by the controller and into which a Facebook component (Facebook plug-ins) was integrated, the web browser on the information technology system of the data subject is automatically prompted to download display of the corresponding Facebook component from Facebook through the Facebook component. An overview of all the Facebook Plug-ins may be accessed under https://developers.facebook.com/docs/plugins/. During the course of this technical procedure, Facebook is made aware ofwhat specific sub-site of our website was visited by the data subject.
If the data subject is logged in at the same time on Facebook, Facebook detects with every call-up to our website by the data subject—and for the entire duration of their stay on our Internet site—which specific sub-site of our Internet page was visited by the data subject. This information is collected through the Facebook component and associated with the respective Facebook account of the data subject. If the data subject clicks on one of the Facebook buttons integrated into our website, e.g. the "Like" button, or if the data subject submits a comment, then Facebook matches this information with the personal Facebook user account of the data subject and stores the personal data.
Facebook always receives, through the Facebook component, information about a visit to our website by the data subject, whenever the data subject is logged in at the same time on Facebook during the time of the call-up to our website. This occurs regardless of whether the data subject clicks on the Facebook component or not. If such a transmission of information to Facebook is not desirable for the data subject, then he or she may prevent this by logging off from their Facebook account before a call-up to our website is made.
The data protection guideline published by Facebook, which is available at https://facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. In addition, it is explained there what setting options Facebook offers to protect the privacy of the data subject. In addition, different configuration options are made available to allow the elimination of data transmission to Facebook. These applications may be used by the data subject to eliminate a data transmission to Facebook.
11. Data protection provisions about the application and use of Google Analytics (with anonymisation function)
On this website, the controller has integrated the component of Google Analytics (with the anonymiser function). Google Analytics is a web analytics service. Web analytics is the collection, gathering, and analysis of data about the behaviour of visitors to websites. A web analysis service collects, inter alia, data about the website from which a person has come (the so-called referrer), which sub-pages were visited, or how often and for what duration a sub-page was viewed. Web analytics are mainly used for the optimisation of a website and in order to carry out a cost-benefit analysis of Internet advertising.
The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.
For the web analytics through Google Analytics the controller uses the application "_gat. _anonymizeIp". By means of this application the IP address of the Internet connection of the data subject is abridged by Google and anonymised when accessing our websites from a Member State of the European Union or another Contracting State to the Agreement on the European Economic Area.
The purpose of the Google Analytics component is to analyse the traffic on our website. Google uses the collected data and information, inter alia, to evaluate the use of our website and to provide online reports, which show the activities on our websites, and to provide other services concerning the use of our Internet site for us.
Google Analytics places a cookie on the information technology system of the data subject. The definition of cookies is
explained above. With the setting of the cookie, Google is enabled to analyze the use of our website. With each call-up to one of the individual pages of this Internet site, which is operated by the controller and into which a Google Analytics component was integrated, the Internet browser on the information technology system of the data subject will automatically submit data through the Google Analytics component for the purpose of online advertising and the settlement of commissions to Google. During the course of this technical procedure, the enterprise Google gains knowledge ofpersonal information, such as the IP address of the data subject, which serves Google, inter alia, to understand the origin of visitors and clicks, and subsequently create commission settlements.
The cookie is used to store personal information, such as the access time, the location from which the access was made, and the frequency of visits of our website by the data subject. With each visit to our Internet site, such personal data, including the IP address of the Internet access used by the data subject, will be transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties.
The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google Analytics from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by Google Analytics may be deleted at any time via a web browser or other software programs.
In addition, the data subject has the possibility of objecting to a collection of data that are generated by Google Analytics,which is related to the use of this website, as well as the processing of this data by Google and the chance to preclude any such. For this purpose, the data subject must download a browser add-on under the link https://tools.google.com/dlpage/gaoptout and install it. This browser add-on tells Google Analytics through a JavaScript, that any data and information about the visits of Internet pages may not be transmitted to Google Analytics. The installation of the browser add-ons is considered an objection by Google. If the information technology system of the data subject is later deleted, formatted, or newly installed, then the data subject must reinstall the browser add-ons to disable Google Analytics. If the browser add-on was uninstalled by the data subject or any other person who is attributable to their sphere of competence, or is disabled, it is possible to execute the reinstallation or reactivation of the browser add-ons.
Further information and the applicable data protection provisions of Google may be retrieved under
https://www.google.com/intl/en/policies/privacy/ and under http://www.google.com/analytics/terms/us.html. Google
Analytics is further explained under the following Link https://www.google.com/analytics/.
12. Data protection provisions about the application and use of Google Remarketing
On this website, the controller has integrated Google Remarketing services. Google Remarketing is a feature of Google AdWords, which allows an enterprise to display advertising to Internet users who have previously resided on the enterprise's Internet site. The integration of Google Remarketing therefore allows an enterprise to create user-based advertising and thus shows relevant advertisements to interested Internet users.
The operating company of the Google Remarketing services is the Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.
The purpose of Google Remarketing is the insertion of interest-relevant advertising. Google Remarketing allows us to display ads on the Google network or on other websites, which are based on individual needs and matched to the interests of Internet users.
Google Remarketing sets a cookie on the information technology system of the data subject. The definition of cookies is explained above. With the setting of the cookie, Google enables recognition of the visitor of our website if he calls up consecutive web pages, which are also a member of the Google advertising network. With each call-up to an Internet site on which the service has been integrated by Google Remarketing, the web browser of the data subject identifies automatically with Google. During the course of this technical proce